News
December 3, 2018

SAFER TRAVEL FOR ALL BUS CUSTOMERS with the MOBILITY CARD

3 December 2018: International Day of People with Disability

Sydney private bus operator, Transdev has found a way for customers to communicate their needs with the driver or other passengers.

“At Transdev, we pride ourselves on making sure our customers have a safe, reliable and comfortable journey, but we are also aware that some customers are unable to communicate their needs easily due to disability, age or even language barriers,” said Natalie Peterson, Customer & Stakeholder Engagement Manager.

“The Transdev Mobility Card is designed to be carried by customers who may need extra assistance with boarding or navigating their journey on public transport.”

“We wanted to create a way to make sure people from all walks of life feel confident catching public transport and easily communicate with their bus operator.”

The Transdev Mobility Card also offers peace of mind for family when a loved one is using public transport and may need extra assistance to get to their destination.

“We want public transport to be a viable transport option for all customers, even if they may need some assistance.”

The cards are customisable to suit different needs and customers can then show them to Transdev staff or other passengers on board in case they need a little extra help with their journey.

It is available in both a folded version and also a downloadable print-at-home version via the www.transdevnsw.com.au website.


About Transdev in Sydney:

Transdev is one of the largest bus operators in Sydney covering three geographic areas – South Sydney, South West Sydney and Sydney’s North Shore area. Transdev has been operating buses in Sydney's metropolitan area since 1999. With over 900 employees, we are dedicated to providing safe, reliable and enjoyable transport for clients and passengers across the region. Transdev also operates light rail and ferries in Sydney.