December 3, 2015


For the second year, Transdev NSW Bus and Light Rail celebrated the International Day of People with Disability on 3 December.


As a public transport operator, accessibility is an important factor to customers with a disability and Transdev wanted to get staff thinking about the varying needs of their customers.


Transdev NSW’s Bus business prides itself on providing assistance to all customers, especially those who may need extra help to board or navigate public transport.


As part of their commitment to improving the number of accessible buses in the fleet, Transdev have just welcomed nine new vehicles to be shared among their Taren Point and Menai Depots.


More vehicles will be rolled out in 2016, to replace existing non-accessible buses in the fleet.


This year to celebrate IDPwD, Transdev put their focus on raising awareness of invisible disabilities and how it is important to offer assistance to all customers, regardless of their appearance.


This included an internal poster campaign and an educational staff flyer that was given to drivers across all six of their depots and Sydney Light Rail and Managers were able to open up a dialogue about the differing needs of customers and how they may better serve them.

In addition, for the first time Transdev participated in the Parramatta Disability Expo and engaged with the general public about their services and connected with other disability providers.